Contact Sports Products PlusHave a question? Check out our FAQ list for our most common questions. Need help putting together a custom quote or order? Fill out our form below or call us.
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Frequently Asked Questions
SHIPPING & RETURNS
Our aim at Sports Products Plus is to serve our customers the best we possibly can.
Please allow 3-5 working days for apparel delivery.
Sports Equipment can take anywhere from one to four weeks.
Do not hesitate to call us at (866) 427-1178 if you need to expedite shipping.
If an item is defective or you just are not satisfied, please call for return authorization. The product must be in new condition, please do not wait beyond 30 days to return your item. Please call us at (866) 427-1178 for return authorization.
I work for a school and need to purchase items now, but I don't have the money to pay for them right now. What can I do?
We accept Authorized Purchase Orders. Click here to apply for a Purchase Order. We reserve the right to approve or deny purchase orders at our discretion.
How soon can I expect to receive my order?
Most items will be shipped by the next business day. Some large fencing and flooring orders can take from two to three weeks. Call (866) 427-1178 for specific product info.
When can I contact you?
You can call me or e-mail me at anytime at (866) 427-1178. If no one picks up your call, please feel free to leave a message and someone can get back to you by the next business day.
Will you be adding more products to your website?
Yes, we will be adding more and more of the products that you are interested in. Please e-mail us with any of your feedback or product requests.
Why should I shop with you?
We believe in being honest and giving our customers what they want and need. No pressure, we believe keeping a great relationship with all of our customers.
Personal Information We Collect About You
“Personal Information” is information through which you can be identified. Sports Products Plus only collects Personal Information that you voluntarily provide to us. The Personal Information that Sports Products Plus collects through our Website depends on the nature of your activities, including, but not limited to, whether you complete a survey, contact us for information, register for a promotion, join a forum, download software, create an account on and proceed through the checkout process. Personal Information that Sports Products Plus may collect from you when you participate in these activities may include your name, address, email address, your employer, phone number, your login and password, order information, and comments that may identify you, and other information that you voluntarily provide.
How We Use Personal Information We Collect
Sports Products Plus uses Your Personal Information to identify you to respond to your online email requests when you visit and choose the “Contact Us” option, to register you for certain activities/access on the Website at your request and to confirm that registration, to help identify you in the event you lose your password, and to otherwise maximize your access to our online services and products, and order processing/fulfillment. If you choose not to give us your Personal Information, you can still use most of our Website, however, you will not be able to send us email inquiries, access certain features/sections, complete a survey, register online for giveaways, or make an online purchase. Your Personal Information may also be shared with Sports Products Plus’ employees, agents, representatives, and selected third parties who will be under an obligation to Sports Products Plus to use reasonable care to keep this information confidential and are prohibited from using your Personal Information for any other purpose.
Sports Products Plus may on occasion share a portion of our postal mailing list with other reputable organizations not owned or affiliated with Sports Products Plus. If you do not want your name and address shared with other organizations or you no longer wish to receive Sports Products Plus catalogs, please contact us at 805-736-7002. You may also contact us via email (please include your exact name and mailing address as shown on your catalog).
General Information we collect and use
“General Information” is information we collect through your connection and interaction with our Website. General Information does not identify you, personally – for instance, we can’t identify your name or address from your Internet browser address, but we can use General Information to compile statistics about visitors to our Website and preferences of our visitors. General Information we collect when you visit our Website includes the domain and host from which you access the Internet (ex: aol.com), the Internet protocol address (“IP Address”) of the computer you are using (this is the number used by computers on a network to identify them to other computers), the browser software you are using, the operating system you are using, the date and time that you access our Website, the specific pages you visit at our Website, the number of visits you make to our Website, the number of visits to specific pages you make at our Website, and products or services viewed at our Website.
We use the General Information we collect to perfect and administer our Website, analyze trends, and generate aggregate statistics about visitors to our Website. In situations where it is possible to do so, General Information may be linked to Personal Information.
Cookies and Web Beacons
Web beacons are clear image files that may be placed on a website to monitor the behavior of visiting users of the website. Web beacons are used in conjunction with cookies and assist in passing along the same type of General Information, such as the IP address, time, and duration that a web page was viewed, the type of browser that retrieved the image, and previously set cookie values.
You can set your browser to notify you when you receive a cookie, giving you the option to accept or reject it. You may not be able to conduct some transactions or use some services on our Website if you disable your browser from accepting cookies.
Sports Products Plus has implemented a variety of security measures to prevent the unauthorized release of, access to, or use of Personal Information collected through our Website. For example, we store your Personal Information on computer servers that are located in controlled facilities and that have limited access. We have set up technical security measures such as browser encryption, routers and firewalls to safeguard Personal Information against unauthorized access. Our services are located in the United States. Please be advised, however, that no security system is impenetrable/fail-proof. The secure servers are not generally accessible by unauthorized third parties, but could become accessible in the event of a security breach. Sports Products Plus has no control over the security of computers or other electronic devices of others or over means you use to send emails and submit information to Sports Products Plus over the Internet. Therefore, Sports Products Plus cannot ensure safety regarding the disclosure or interception of your information before it is received by Sports Products Plus.
Links to Other Materials
If any link is offered connecting to a third-party website, it is for the convenience of our Website visitors and as an accommodation to the respective third-party site owner and without charge. Sports Products Plus reserves the right to reject any request for a link to a third-party website and to remove any link for any reason. Sites linked to and from this Website are not necessarily under the control of Sports Products Plus and Sports Products Plus shall have no responsibility or liability whatsoever for the content or privacy practices of any such linked site or any link or linking program at any time.
Opt Out Procedures
Information regarding opt-out procedures is provided in every promotional email we send to you.
Access To Your Personal Information
To review your Personal Information, or, if you believe that any Personal Information collected by Sports Products Plus about you is not correct or has changed, please contact Customer Care to address the correction or change and provide any relevant confirmation or reference number.
All material on the Website, including, without limitation, all informational text, design of and “look and feel,” layout, photographs, graphics, audio, video, messages, interactive messaging design and functions, files, documents, images or other materials on our Website (collectively, the “materials”), whether publicly posted or privately transmitted, as well as all derivative works, are owned by Sports Products Plus and/or its affiliates and subsidiaries (collectively, “Sports Products Plus”) or other parties that have licensed to or otherwise permitted their material to be used by Sports Products Plus, and are protected by copyright, trademark and other intellectual property laws. Sports Products Plus disclaims any proprietary interest in trademarks, service marks, logos, slogans, domain names and trade names other than its own. Trademarks, logos, images and service marks displayed on the Website are the property of either Sports Products Plus or other third parties. You agree not to display or use such marks without Sports Products Plus’s prior written permission.
The materials on the Website may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, including by e-mail or other electronic means without prior written consent. Any modification of the materials, use of the materials on any website or networked computer environment, or use of the materials without prior written consent for any purpose other than personal, non-commercial use is a violation of the copyright, trademark, and other proprietary rights in the materials and is expressly prohibited.
All rights not expressly granted herein by Sports Products Plus to you are reserved by Sports Products Plus and/or its licensors.
Sports Products Plus provides a variety of information on its Website, such as information on store locations, distributors, email offers, products, shipping, and the like. Sports Products Plus will use commercially reasonable efforts to provide accurate and updated information. However, Sports Products Plus cannot and does not guarantee the accuracy of such information. Furthermore, Sports Products Plus provides a Careers section on the Website for your information. Information, such as title, benefits, status, etc., regarding any positions listed in the Careers section is informational only and is subject to change without notice. Finally, through its web sites, Sports Products Plus provides the capability for you to upload and download files from/to your computer. Although Sports Products Plus takes the security precautions outlined above, there can be no guarantee that files you download from the Website will be corruption free, will not be intercepted by pirates, or will meet your needs and expectations.
THIS POLICY IS INTENDED TO COMPLY FULLY WITH THE REQUIREMENTS OF THE ONLINE COPYRIGHT INFRINGEMENT LIABILITY LIMITATION ACT AND THE DIGITAL MILLENNIUM COPYRIGHT ACT.
Sports Products Plus will use reasonable efforts to include accurate and up to date information on this web site, but Sports Products Plus makes no representations or warranties as to its accuracy. Neither Sports Products Plus nor any other party involved in creating, producing or delivering the web site shall be liable for any direct, incidental, consequential, indirect or punitive damages arising out of your access to, or use of the web site. Without limiting the foregoing, everything on this web site is provided to you “as is” without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranty of merchantability, fitness for a particular purpose, or non-infringement. Some jurisdictions may not allow the exclusion of implied warranties, in which case some exclusions may not apply. Sports Products Plus assumes no responsibility, and shall not be liable for, any damages to, or viruses that may affect, your computer equipment or other property resulting from your access to, use of, or browsing in the web site or your downloading of any materials, data, text, images, audio or video from the web site. Sports Products Plus has not reviewed any or all of the sites linked to this web site and is not responsible for the content of any off-site pages or any other sites linked to Sports Products Plus’s web site. The linked sites are provided for convenience only and do not imply endorsement or control by Sports Products Plus. Your linking to this web site, off-site pages or other sites is at your own risk and without the consent of Sports Products Plus.
2940 De La Vina St
Santa Barbara, CA 93105
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